FAQs

Return Policy

Each AnnaMontee piece is handmade. All orders custom and pre-crafted are final. We do not accept refunds. AnnaMontee, LLC is not responsible for packages after its tracking number is provided.


Production Time

Garments shown on our site and made to order take six weeks to create. Production time for a custom garment that is originally designed and crafted will vary. 

Upon completion of the garment shipping is a standard 5-7 business days within the United States. 


Rush Orders

AnnaMontee does not take rush orders at this time.

 

Taking Measurements

Exact measurements are necessary for a perfect fit. Measure directly on your body when wearing underwear. Place a tape measure firmly around your waist and pin the ends together. 

Height - stand straight, from crown to sole

Bust - measure across the fullest part of your bust

Waist - measure your natural waist, across your belly button

Hips - measure around the fullest part

Arm Length - measure with arm slightly bent, from the shoulder point, over the elbow to the wrist

Shoulder - measure the base of the neck to your shoulder point

 

Scheduling 

You may schedule a virtual or in person appointment after your purchase to have us walk you through how to take your measurements or to have your measurements taken.

 

Location

AnnaMontee is located in Mount Rainier and Bowie, Maryland. Please check your email for location details.